Salesforce is my job, it’s what I do 8+ hours a day, 5 days a week. And I LOVE it!! But many of you wear multiple hats – who has time to learn all Salesforce can do, keep up with new releases, figure out formulas, etc..? What if I told you that you can supercharge your knowledge of all things Salesforce in 10-15 minutes a day, without even trying?
Here’s the secret.. read the Success Community. Hmm.. not much of a secret you say? Everyone knows there’s lots of good info in the Success Communities, you say? Yes – but how often do you read them? Do you only go there when you have a problem, hoping for a quick fix? If so, then you are missing out on a golden opportunity.
Here’s my recipe for Salesforce knowledge, the easy, no stress, Dude way:
- Join some Success Community groups. I recommend Buttonclick Admin, ADM201, Admin Tricks, Formula – Tips and Tricks, Visual Workflow Discussions, and Salesforce Workflow Automation. There are tons of great groups on reporting, engagement, getting started, release readiness, the list goes on and on. Join a bunch that are relevant for you and your role.
- For each group you join, set the delivery to “Email Daily Digest”. This is a must. Do not skip this step.
- Every morning, with your breakfast beverage of choice, read the daily digests in your email. If a post seems interesting or relevant, click on the link and read all the comments (I really wish the digest emails would include all the comments, but they don’t). This literally takes me 15 minutes a day and I belong to 20+ groups.
- That’s it man, your done. You will learn more than you can possibly imagine. No big deal, no heavy lifting required. The key is doing it everyday in small chunks. The Dude doesn’t want to bore you with a lot of learning theory, but if you’re interested, Lifehacker has a good article about the science of learning new skills http://lifehacker.com/the-science-behind-how-we-learn-new-skills-90848842
Bonus: As you read the Success Community, grab snippets and put them in your notes. I’m a big Evernote fan and use their Webclipper to grab notes. See a formula that you might need someday? Clip it into Evernote. Somebody posted a validation rule? Evernote. Cool tip on joined reports? Evernote. In no time you’ve built yourself a searchable library of Salesforce tips.